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Last modified by Ulrich Mertz on 2025/04/09 08:56
From version 1.3
edited by Tobias Wintrich
on 2025/04/08 09:21
Change comment: Tag [Featured] hinzugefügt
To version 3.1
edited by Ulrich Mertz
on 2025/04/09 08:56
Change comment: There is no comment for this version

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42 42  
43 43  III. What is the schedule?
44 44  
45 -Rangee13 has been released on 1st april, 2025. Support for Rangee12 ends on 1st september 2025. All customers who wish to receive new software modules or firmware updates for Firmware 12 after September 1, 2025, will receive the adjustments/updates subject to availability and availability. All customers who purchased thin clients in 2024 and 2025 will receive a one-year service license free of charge, starting with the release date. All devices purchased before January 1, 2024, must purchase a service license to update to Firmware 13. IV. New RangeeOS 13 licensing model: Two licenses are offered for RangeeOS 13: Base License V13 and Service License V13. Devices running RangeeOS 13 require at least a Base License V13. The Service License is not mandatory for using the end devices as a terminal for accessing a remote desktop. The Service License licenses software updates (including staging) and TCMS management.
45 +Rangee13 has been released on 1st april, 2025. Support for Rangee12 ends on 1st september 2025. All customers who wish to receive new software modules or firmware updates for Firmware 12 after September 1, 2025, will receive the adjustments/updates subject to availability and availability. All customers who purchased thin clients in 2024 and 2025 will receive a one-year service license free of charge, starting with the release date. All devices purchased before January 1, 2024, must purchase a service license to update to Firmware 13.
46 46  
47 47  
48 +IV. New RangeeOS 13 licensing model:
49 +
50 +Two licenses are offered for RangeeOS 13:
51 +
52 +Base License V13 and Service License V13.
53 +
54 +Devices running RangeeOS 13 require at least a Base License V13.
55 +
56 +The Service License is not mandatory for using the end devices as a terminal for accessing a remote desktop.
57 +
58 +The Service License licenses software updates (including staging) and TCMS management.
59 +
60 +
48 48  V. Which licenses do I need for an update/downgrade/installation to RangeeOS 13?
49 49  
50 50  Previously: Customers purchased lifetime licenses or devices with lifetime licenses. These licenses were linked to the MAC address and were valid for life and could only be transferred within the first two years of purchase. New: There are now two licenses for RangeeOS 13: Base License and Service License. Existing lifetime licenses will be converted to a RangeeOS 13 Base License.
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123 123  3. Do all thin clients need direct internet access? The TCs can communicate directly with the license server over the internet or via the TCMS. A direct connection is not mandatory.
124 124  
125 125  4. After updating to RangeeOS 13 firmware, the EULA (End User License Agreement) must be confirmed the first time the communicator opens. Does this have to be done on every system? With manual configuration, the EULA must be accepted when updating from firmware prior to version 13 to RangeeOS 13. If a RangeeOS 13 configuration is distributed via the TCMS where the terms and conditions have been confirmed, no further queries are made to the thin clients configured and updated along the way.
139 +
140 +5. In our License portal I get warnings for all licenses that have been expired. Can we delete licenses which have been expired and are not inuse any more? No, all Licenses wiill be kept in the store, but you can set a filter on licenses which is intended to get renewed in the future, e.g. servicelicense.