Last modified by Ulrich Mertz on 2025/04/03 09:12

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rangee rangee 1.1 1 (% class="auto-cursor-target" %)
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Tobias Wintrich 23.1 5 Subject: RangeeOS License Information
Ulrich Mertz 15.2 6
Tobias Wintrich 23.1 7 Release: 01.04.2025
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Tobias Wintrich 23.1 10 Rangee Software automatically retrieves the required licenses from the Rangee license server. To do this, the address rangee.applicense.net must be accessible. Offline activation is also possible, more information on this can be found below under [["How do I activate a license for my device?">>doc:||anchor="License_activate"]].
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Tobias Wintrich 23.1 12 A license is tied to the main network address. The main network address is the first MAC address of the primary network device.
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Tobias Wintrich 23.1 14 The term of a license begins at the time the license is issued or the date of purchase of the license, whichever is more recent.
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Tobias Wintrich 23.1 16 The following licenses are offered:
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Tobias Wintrich 23.1 18 ~1. RangeeOS 13 license
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Tobias Wintrich 23.1 20 2. Demo license
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Tobias Wintrich 23.1 22 3. TCMS license
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Tobias Wintrich 23.1 24 4. Windows Kommbox license
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Tobias Wintrich 23.1 26 5. Application license
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Tobias Wintrich 23.1 28 = RangeeOS 13 license =
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Tobias Wintrich 23.1 32 A device with RangeeOS 13 or older a RangeeOS 13 base license. The base license allows the usage of Rangee OS 13 and all available software modules, that do not require a seperate application license. The functions softwareupdate, softwareupdate-staging and TCMS Management reguire with Rangee OS 13 an additional runtime limited service license.
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Tobias Wintrich 23.1 34 All RangeeOS based thin client and RangeeOS licenses with delivery date after 1.01.2024 get a RangeeOS 13 base license and one year service license (expire date 31st march 2026) automatically assigned.
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Tobias Wintrich 23.1 36 With any purchase of RangeeOS13 based thin client includes a RangeeOS base license. Each RangeeOS based thin client and RangeeOS license include a base license and a one-year service license.
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Tobias Wintrich 23.1 38 A RangeeOS 13 license can be moved from one hardware to another, if the device has a valid service license.
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Tobias Wintrich 23.1 40 The RangeeOS 13 includes the right to use RangeeOS 12.
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Tobias Wintrich 23.1 42 = Demo License =
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Tobias Wintrich 23.1 44 An installation that is only used for testing purposes receives a demo license.
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Tobias Wintrich 23.1 46 The term and function depends on the licensed product.
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Tobias Wintrich 23.1 48 RangeeOS and Windows Kommbox automatically retrieve a demo license after installation. This demo license has a term of 30 days and contains all the functions of the respective products.
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Tobias Wintrich 23.1 50 Demo licenses are available for applications on request.
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Tobias Wintrich 23.1 52 It is not possible to transfer the license.
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Tobias Wintrich 23.1 54 = TCMS License =
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Tobias Wintrich 23.1 56 The TCMS Appliance gets a license that does not allow the execution of standard thin client application, to connect to a remote desktop.
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Tobias Wintrich 23.1 58 The TCMS license is cost free and can be requested from Rangee support.
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Tobias Wintrich 23.1 60 = Windows Kommbox license =
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Tobias Wintrich 23.1 62 A device on which Rangee Windows Kommbox is installed and used productively requires a Windows Kommbox license.
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Tobias Wintrich 23.1 64 All thin client functions are activated, except those that require an application license
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Tobias Wintrich 23.1 66 The Windows Kommbox license is already included when you purchase a Windows-based Rangee thin client product.
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Tobias Wintrich 23.1 68 When you purchase the Windows Kommbox license, all updates are included for life.
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Tobias Wintrich 23.1 70 The license can be transferred according to the [[1-2-3 rule>>doc:||anchor="1-2-3"]]. The 1-2-3 rule means that a license can be moved three times within two years from the start of the term.
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Tobias Wintrich 23.1 72 = Application License =
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Tobias Wintrich 23.1 74 Product-specific licenses are offered for the following applications:
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76 * Rangee USB Easylogin
77 * HybridDesktop:
78 ** AppControl
79 ** SoundControl
80 ** BrowserRedirection
81 ** Fon
82 * TCMS VPN Client
Tobias Wintrich 23.1 83 * RangeeOS 13 service license (Softwareupdate, staging, TCMS Managment)
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Tobias Wintrich 23.1 85 Depending on the product, subscription licenses (recurring activation) with different terms or lifetime licenses (one-time activation) are offered.
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Tobias Wintrich 23.1 87 = =
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Tobias Wintrich 14.1 89 = FAQ =
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Tobias Wintrich 23.1 91 == {{id name="License_unlock"/}}How do I unlock a license for my device? ==
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Tobias Wintrich 23.1 93 **~ **Licenses for the Rangee OS or our Kommbox for Windows can be activated in 3 ways:
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Tobias Wintrich 23.1 95 * Via a direct connection between the client and our activation server [[rangee.applicense.net>>url:http://rangee.applicense.net||shape="rect"]] via port 443
96 * Via an indirect connection via your TCMS (min. firmware 10.00 and TCMS 1.6). The TCMS only needs to have access to our activation server. Clients forward their activation request via this.
97 * If options 1 and 2 are not an option, the devices can alternatively be activated by exchanging an activation request file and license file (see [[Rangee license offline activation>>doc:General - Rangee license offline activation]]).
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Tobias Wintrich 23.1 99 Here you will find the 3 options explained in more detail:
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Tobias Wintrich 23.1 101 [[Retrieve or install client licenses>>doc:HowTos.General - Rangee licensing.General - Retrieve or install client licenses.WebHome]]
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Tobias Wintrich 23.1 103 == How do I add new licenses to a client? ==
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Tobias Wintrich 23.1 105 The client receives a new license or a term extension by
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Tobias Wintrich 23.1 107 * using an activation key. You can enter this in the command box.
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109 Command box -> Information -> Licenses -> License request -> Enter activation key, Apply. Once the licenses have been retrieved, the device should be restarted once.
Ulrich Mertz 12.1 110 \\[[image:image-20221130163912-1.png]]
Tobias Wintrich 23.1 111 \\After successful license activation with an activation key, this is used up and cannot be used again. The license is then linked to the MAC address of the device.
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Tobias Wintrich 23.1 113 * You send the MAC address to [[support@rangee.com>>path:mailto:support@rangee.com||shape="rect"]]. This is then linked to the purchased license in the database.
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Tobias Wintrich 23.1 115 * You specify the MAC address in your order. This is then linked to the purchased license in the database.
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Tobias Wintrich 23.1 117 == What can I do if the end device cannot retrieve a license? ==
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Tobias Wintrich 23.1 119 You can start a web browser via the license page.
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Tobias Wintrich 23.1 121 Check whether the website [[https:~~/~~/rangee.applicense.net>>url:https://rangee.applicense.net||shape="rect"]] is accessible from the client or from the TCMS server if the license relay is activated.
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Tobias Wintrich 23.1 123 Please check if the option {{status title="USE TCMS RELAY"/}} is set on the license activation page of your client. If yes, please check whether your TCMS has the appropriate firmware and software version to be able to serve as a license relay.
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Tobias Wintrich 23.1 125 == I bought Rangee OS for my PC, what happens if the PC fails and needs to be replaced? ==
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Tobias Wintrich 23.1 127 The **1-2-3 rule** applies here:
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129 A license may not be used within two years.